Delivery, Terms & Conditions

What you get when buying a print
All my prints are printed by me at my workshop in Felixstowe unless otherwise stated.
Please be aware that you are buying a handmade artwork and the handmade process means there can be slight variations from print to print. While every effort has been made to show items accurately on our website please note that colours may vary from one computer screen to the next. All measurements quoted are approximate. All prints are sold unframed. Smaller prints are backed with cardboard and protected by a cellophane wrapper and so will be sent flat. Larger prints (lithographs and screen prints) will be rolled and sent in a large postal tube.

Please do not hesitate to contact me regarding cancellation, returns or any other problems.

Postage – Free to the UK
Unless otherwise stated all postage is free when delivering  to UK mainland addresses. The service used will be Royal Mail and a signature will be required on delivery.

Europe
Unless otherwise stated, all prints are sent via Royal Mail International Signed For.

Packing & Delivery will be £12.00

US, Canada, Australia, New Zealand and Hong Kong
Unless otherwise stated, all prints are sent via Royal Mail International Signed For.

Packing & Delivery will be £15.00

Taxes: All custom charges, taxes or import duties that may be payable are the sole responsibility of the purchaser

If you would like us to ship to a destination not listed above, please contact me first.

Delivery times
I aim to post orders within 3/4 days of receipt.
Unless otherwise stated, for UK addresses, smaller items are sent by Royal Mail Special Delivery (which will arrive the day after shipping). Larger items are generally sent by ParcelForce using their 48 hours service.

If you need delivery by a specific date please contact me first.

Returns
I accept returns within 14 days of delivery. To be eligible for a return the print has to be in the same condition that you received it. It must also be in the original packaging and packaged carefully for return postage. Please contact me if you would like to return a print.

Availability
All items are subject to availability. I will inform you as soon as possible if your chosen print is not available.

Payment
Payment can be made by PayPal or bank transfer. Payment is deducted when the order is processed. If your payment cannot be authorised for any reason I let you know. Full title to the goods purchased will only pass to you once full payment has been received.

Copyright
All rights, including copyright, for this website are owned by or licensed to Clare Curtis. Any use of this website, its images or content, including copying or storing it or them in whole or part, other than for your own personal, non-commercial use, is prohibited without the permission of Clare Curtis.